Frequently asked questions

You can submit an enquiry via our email groups@thedrg.co.uk  and let us know the date, time, guest numbers and type of event and we’ll get back to you as soon as possible. 

Our spaces are perfect for a wide range of events including birthdays, anniversaries, wedding receptions, corporate meetings, dinners, networking events, festive gatherings and more. 

Minimum spends apply when using our private spaces. Our events team will guide you through the costs and options based on your preferred space and occasion. 

Editor’s Suite – can accommodate 50 guests seated and 70 guests standing 

Mezzanine – Can seat up to 50 guests  

We offer set menus for private events to ensure seamless service. We also have canapé and drinks packages available for upgrading your event. Our team is happy to work with you to create the perfect menu for your event. 

Yes, we cater for all major dietary needs including vegetarian, vegan, gluten-free, and allergies. Just let us know in advance so we can plan accordingly. 

We recommend booking as early as possible to secure your preferred date, especially for weekends or busy periods like the festive season. 

Yes, The Citizen is wheelchair accessible. However, please note that our mezzanine level is only accessible via stairs and does not offer step-free access. 

Access to The Editor’s Suite will be available from the time confirmed with our Sales Team and outlined in your confirmation email. If you require earlier access for décor or supplier setup, please contact the sales team in advance to check availability. 

Our standard booking duration is 2 hours and 30 minutes. If you require additional time, please speak with our Sales Team — extended bookings may be available and could be subject to an additional charge. 

Of course! We’re happy to arrange a final walk-through — just get in touch to book a suitable time.

Final guest numbers and your chosen menu should be confirmed no later than 14 working days before your event. While we don’t take food pre-orders, we’re happy to personalise menus with your selections, and we can arrange drinks pre-orders if required.

We can cater to your drink requirements via our extensive drinks menu, that can be accessed via our website. 

Yes — we can accommodate most dietary needs including vegetarian, vegan, gluten-free, halal and allergies. Our kitchen handles numerous ingredients and allergens and whilst we have controls in place to reduce the risk of cross-contamination, it is not possible for us to guarantee that our dishes will be allergen free.

Absolutely — we’re happy to help place these during set-up. You can also send us the information ahead of time and we can personalise the menu and design place cards.

We ask that all personal items are collected the same night or first thing the next morning. Let us know if you need help arranging this. 

Final payment is required 14 working days before your event. A deposit will have been taken at the time of booking. Also, just a reminder that we add a discretionary 10% service charge to your final bill.

Please refer to your event agreement or ask our team for full details on cancellations and refunds.

While we don’t have on-site parking, there are several secure car parks within walking distance of The Citizen. We can provide a list upon request.

Yes — we can provide mobility assistive access to the Editor’s Suite. Please let us know if any of your guests require additional assistance at least 48 hours before the event.

Due to our limited storage space, we can only accept items such as cakes and balloons on the day of the event.